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25 HR & Communication Directors From The Finance Industry Reveal How They Are Engaging, Reassuring & Rebuilding Trust & Positive Cultures As We Face Unprecedented Uncertainty Around Brexit, Digital Disruption & Change!

A One-Day, Financial Services Sector, Conference & Networking Event, 20th March 2018, Museum of London Docklands, London.  Download The Brochure. Just 5 Weeks To Go - Book Online Here.

Change & Disruption ● Culture & Values ● Engaging Diverse Workforces & Generations ● Measuring Engagement ● Empowering Leaders & Managers ● Reward, Recognition & Pay ● Tech, Tools & Digital Innovations ● Agile Workforce & Digital Transformation ● Internal Social Media

25 Financial Services Thought-Leaders Share Their Latest Strategies, Tools & Innovations To Help Shake Up & Transform Your Employee Engagement, Culture & Change Strategies During This Current Disruptive & Uncertain Industry Period:

  1. Navigate Change, Mergers, Acquisitions, Disruption & Uncertainty! Sustaining staff engagement and morale during periods of change
  2. Build Trust & Combat Negative Perceptions Of Financial Services Cultures: Sustain positive cultures and values for internal brand advocates and motivated staff
  3. Beyond The Annual Survey! Measure engagement, harness employee feedback and leverage employee insights for effective action planning
  4. From Millennials To Mature Colleagues…Tailor your communications to the needs and expectations of every generation within you organisation
  5. Empower Leaders & Managers As Key Engagement Advocates: Drive business-wide engagement and motivate colleagues
  6. Shake Up Your Financial Services Communications With The Latest Technology & Digital Innovations: Valuable advice on boosting communication success, engagement and cut through
  7. Stay Competitive & Become Agile In The Digital World: Keep up with the rapid change within Financial Services and reach and engage dispersed, remote and home workers
  8. Overworked & Underpaid? Beyond The Bonus! Value and retain talent with innovative strategies to recognise staff achievement
  9. Successful, Sustainable Social Media Strategies In Financial Services: Maximise reach and staff engagement
  10. Financial Services Hot Topics From Brexit, To Regulation, Diversity & Negative Perceptions: Tackling the pressing market and industry issues affecting employee engagement in financial services

Mission-critical for Financial Services professionals in: HR • Employee Engagement • Internal Communications • Culture and People • Change Management • Learning and Development • Diversity and Inclusion

Can you help financial services organisations boost their employee engagement and embed positive cultures and change? For more information on how to get involved, please call +44(0) 20 3479 2299 or email partner@employeesfinanceconference.com

Book your exhibition stand and two delegate passes for just £2,649 +VAT. Click here to book a stand. Please note that we have a limited amount of exhibition stand space available and stands will be issued on a first-come, first-served basis.


The Financial Services Employee Engagement, Change & Culture Conference. To view the full agenda, please click here.

09.00 GIC Welcome, Interactive Voting Introduction & Morning Chair’s Opening Remarks
Jonathan Bunn, Head of Communications EMEA, MetLife


09.15 Overcoming The Challenges Of Maintaining Employee Engagement During Periods Of Change & Internal Disruption With Practical Approaches & Methods

Suzanne Viant, Head of Learning & Development, Hargreaves Lansdown



09.35 Charles Stanley Will Share Their Insights & Learnings From Harnessing Employee & Stakeholder Engagement To Transform The Business 

Kate Griffiths-Lambeth, Group Director of Human Resources, Charles Stanley


Donna Hewitson, Senior HR Business Partner, Charles Stanley


09.55 Crafting & Embedding Sustainable, Positive & Trusting Cultures, Values & Behaviours Throughout The Business For Greater Morale & Engagement

09.55 Catherine Dineley, Head of Group Culture, Lloyds Banking Group

10.15 Rob Divall, Group HR Director, Aldermore Bank plc

10.35 Morning Refreshment Break With Informal, Facilitated Networking

11.05 Case Study

Ghassan Karian, Managing Director, Karian and Box


11.25 From Millennials To Mature Colleagues: Tailoring & Adapting Your Communication Strategies To Ensure You Are Engaging & Retaining Your Entire Workforce

11.25 Claire Merton, HR Director, One Advice

11.45 Kerry Freeman, Head of Culture, RBS


12.05 Case Study

Speaker TBC, NKD Learning


12.25 Go Beyond Annual Surveys! Effectively Measure Engagement Levels & Leverage Employee Feedback Across The Organisation With The Latest Innovations & Action Planning Strategies

Jennifer Thomas, Head of Internal Communications & Experience, Direct Line Group

12.45 Lunch For Delegates, Speakers & Partners


13.20 Informal Peer-To-Peer Discussions

A) Diversity & Inclusion
Sophie Williams, Diversity & Inclusion Specialist, UBS

B) Communication Styles & Behaviours
Dan Coles, Global Head of Internal Communications, Travelex

C) Traditional Channels
Kirsty Bowen, Internal Communications Manager, Coventry Building Society

D) Change Management: The Employee’s Perspective
Craig Travers, Senior HR Business Partner, Old Mutual Wealth

Donna Beresford, Head of Culture & Talent, Old Mutual Wealth 

13.45 Afternoon Chair’s Opening Remarks
Danielle Harmer, Chief People Officer, Metro Bank


13.55 Our Panel Of Thought-Leaders Tackle The Hottest Challenges Facing The Finance Industry Today: Brexit - Regulation - Loss Of Trust & Negative Perceptions - Diversity & Inclusion

Bharatti Crack, Managing Director, Head of HR, London & EMEA, Crédit Agricole Corporate & Investment Bank

Pauline Miller, Head of Diversity & Inclusion, Lloyd’s

Jonathan Bunn, Head of Communications EMEA, MetLife

Jonathan Harvey, Head of Talent & Culture, Barclays


14.25 Empower Leaders & Boost Manager Capabilities To Cultivate Them As Engagement Advocates & Deliver Business-Wide Engagement 

Jon Hawkins, Global Internal Communications, Aviva



14.45 Overworked & Underpaid? Beyond The Bonus? Innovative Techniques & Strategies To Reward & Recognise All Staff Levels For Valued, Committed, Engaged Employees

Paul Thomas, Head of Reward, Simplyhealth Group

14.55 Bonus Session; Reserved For Exclusive Conference Partner. Can you help financial services organisations boost their employee engagement and embed positive cultures and change? For more information on how to get involved, please call +44(0) 20 3479 2299 or email partner@employeesfinanceconference.com

15.25 Afternoon Refreshment Break With Informal, Facilitated Networking


15.55 Revolutionise Your Communications Strategies! The Latest, Cutting-Edge Tools, Technologies & Digital Innovations That Will Shake Up Your Employee Communications & Actually Cut Through

Emma Tucker, UK Head of Internal Communications, BNP Paribas


16.20 Given The Rapid Pace Of Change & Digital Transformation Within Financial Services, How Can You Adapt Your Working & Communication Strategies To Ensure You Remain Competitive & Your Colleagues Remain Engaged?

16.20 Nationwide Perspsective

Heather Mustafa, Senior Project Manager, Nationwide Building Society

16.40 Workforce Agility Through HR Renewal 

Dr. Richard Cotter, Head of Research & Organisation Development, Allianz Ireland


17.00 Harnessing & Implementing Internal Social Media Platforms & Tools To Reach & Engage Employees Across Your Organisation

Katy Ringsdore, Head of PR & Internal Communications, Atom Bank

17.20 Afternoon Chair’s Closing Remarks & Official Close Of Conference Day

Are you interested in getting involved with The Financial Services Employee Engagement, Change & Culture Conference? For more information, please call +44 (0)20 3479 2299 or email info@employeesfinanceconference.com.